Shipping policy

At Aura & Abode, we are dedicated to bringing beautiful, curated items directly to your doorstep, no matter where you are in the world. Because we ship globally, we work closely with trusted international fulfillment partners to ensure your order arrives safely.

⏱️ Processing & Handling

Order Processing: All orders are processed and prepared within 1 to 3 business days after payment confirmation.

Tracking Notification: As soon as your order ships, you will receive an automated email containing your tracking number so you can follow its journey in real-time.

📍 Customer Address Responsibility

Accurate Information: The customer is entirely responsible for providing the correct, complete, and accurate delivery address at checkout.

Delivery Issues: Aura & Abode cannot be held responsible for packages that are delayed, lost, or misdelivered due to typing errors, missing apartment/suite numbers, or incorrect address entries made by the buyer. Please double-check your shipping details carefully before finalizing your order.

🌍 Worldwide Shipping & Delivery Times

We proudly offer worldwide shipping at a simple flat rate to make shopping effortless.

Because your items travel through international transit and clear local customs networks, delivery timelines vary by destination:

Estimated Delivery Time: Most international shipments arrive within 7 to 15 business days following shipment.

Peak Seasons: Please note that during holidays, high-volume shopping seasons, or extreme weather events, local postal networks may experience minor delays.

📦 Customs, Duties, and Taxes

Import Rules: Orders shipped outside of our primary hub may occasionally be subject to local import taxes, customs duties, or fees levied by the destination country.

Responsibility: These additional charges are determined by your local customs office and are the sole responsibility of the recipient. Aura & Abode has no control over these regional fees.

🔍 Delayed or Lost Packages

If your tracking status hasn't updated in several days, or if your estimated delivery window has passed, please don't hesitate to reach out to us at shop.avranova@gmail.com. We will immediately investigate the status of your shipment with the carrier to resolve it for you.